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34px;display:grid}.ticket-detail-file-icons{justify-content:center;gap:10px;margin-bottom:6px;display:flex}.ticket-detail-file-icons .material-symbols-rounded{color:var(--secondary-foreground);font-size:28px}.ticket-detail-file-icons .material-symbols-rounded:first-child{color:#34d399}.ticket-detail-file-icons .material-symbols-rounded:nth-child(2){color:#f87171}.ticket-detail-file-icons .material-symbols-rounded:nth-child(3){color:#facc15}.ticket-detail-file-icons .material-symbols-rounded:nth-child(4){color:var(--action)}.ticket-detail-dropzone strong{color:#fff;font-size:16px}.ticket-detail-dropzone small{color:var(--secondary-foreground);font-size:13px}.ticket-detail-dropzone button{color:var(--action);background:0 0;border:0;margin-top:8px;padding:0;font-size:13px;font-weight:700;text-decoration:underline}.ticket-detail-dropzone button:hover{color:#93c5fd}.ticket-detail-dropzone.is-drag-active{background:color-mix(in srgb, var(--action) 10%, var(--card));border-color:var(--action);box-shadow:0 0 0 3px color-mix(in srgb, var(--action) 12%, transparent)}.ticket-file-error{background:color-mix(in srgb, var(--danger-text) 9%, transparent);border:1px solid color-mix(in srgb, var(--danger-text) 32%, transparent);color:var(--danger-text);border-radius:4px;padding:8px 10px;font-size:11px}.ticket-file-list{margin-top:4px;overflow-x:auto}.ticket-file-download,.ticket-detail-email-subject a,.ticket-detail-email-subject button{color:var(--action);font-size:inherit;background:0 0;border:0;padding:0;text-decoration:underline}.ticket-detail-email-subject{align-items:center;gap:10px;display:flex}.ticket-detail-email-subject a{white-space:nowrap;font-size:9px}.ticket-detail-actions{border:1px solid var(--border);background:#0e0e0ee6;border-radius:6px;align-items:stretch;gap:4px;padding:7px;display:flex;overflow-x:auto}.ticket-detail-actions button{background:var(--card);border:1px solid var(--border);color:var(--secondary-foreground);border-radius:4px;place-items:center;gap:4px;min-width:86px;min-height:58px;padding:5px 8px;font-size:11px;transition:background .15s,border-color .15s,color .15s;display:grid}.ticket-detail-actions button:hover{background:var(--accent);color:#fff;border-color:#60a5fa9e}.ticket-detail-actions .material-symbols-rounded{color:var(--muted-foreground);font-size:25px;transition:color .15s}.ticket-detail-actions button:hover .material-symbols-rounded{color:var(--action)}.ticket-detail-actions button:disabled{background:var(--card);border-color:var(--border);color:var(--muted-foreground);cursor:not-allowed;opacity:.58}.ticket-detail-actions button:disabled .material-symbols-rounded,.ticket-detail-actions button:disabled:hover .material-symbols-rounded{color:#606060}.ticket-detail-actions .ticket-archive-without-billing{color:#f4d6d6;background:#351214;border-color:#ef44448c;grid-template-columns:24px auto;justify-content:center;min-width:285px;margin-left:auto;padding:5px 15px}.ticket-detail-actions .ticket-archive-without-billing:hover{color:#fff;background:#471719;border-color:#ef4444}.ticket-detail-actions .ticket-archive-without-billing .material-symbols-rounded,.ticket-detail-actions .ticket-archive-without-billing:hover .material-symbols-rounded{color:#f87171}.ticket-detail-actions .ticket-create-follow-up{color:#d5f5df;background:#10241a;border-color:#4ade807a;grid-template-columns:24px auto;justify-content:center;min-width:185px;padding:5px 15px}.ticket-detail-actions .ticket-create-follow-up:hover{color:#fff;background:#153323;border-color:#4ade80}.ticket-detail-actions .ticket-create-follow-up .material-symbols-rounded,.ticket-detail-actions .ticket-create-follow-up:hover .material-symbols-rounded{color:#4ade80}.ticket-internal-entry-panel{border:1px solid var(--border);background:#0e0e0ee6;border-radius:6px;overflow:visible}.ticket-internal-entry-bar{color:#fff;background:#087a10;justify-content:space-between;align-items:center;min-height:28px;padding:0 10px;display:flex}.ticket-internal-entry-bar button{color:#fff;background:0 0;border:0;padding:0;font-size:12px;font-weight:700}.ticket-internal-entry-bar button:hover{text-decoration:underline}.ticket-internal-entry-bar strong{font-size:12px}.ticket-internal-entry-error{color:var(--danger-text);background:#ef444424;border-bottom:1px solid #ef444452;padding:9px 12px;font-size:12px;font-weight:700}.ticket-internal-entry-editor{grid-template-columns:230px 1fr;gap:6px;padding:6px;display:grid}.ticket-entry-left-lists{gap:6px;display:grid}.ticket-internal-entry-editor .ticket-status-list{width:100%;min-width:0;min-height:260px}.ticket-internal-entry-panel.is-service-entry .ticket-status-list{min-height:220px}.ticket-internal-entry-panel.is-service-entry .ticket-service-list{width:100%;min-height:82px}.ticket-entry-textareas{gap:6px;display:grid}.ticket-mention-editor{width:100%;display:grid;position:relative}.ticket-mention-editor textarea{width:100%}.ticket-internal-entry-editor textarea,.ticket-entry-body-editor{background:var(--input);color:var(--foreground);resize:vertical;border:1px solid #60a5fa6b;border-radius:4px;outline:0;min-height:260px;padding:10px;font-size:12px;line-height:1.5}.ticket-entry-body-editor{white-space:pre-wrap;width:100%;overflow-y:auto}.ticket-internal-entry-panel.is-service-entry .ticket-entry-textareas{grid-template-rows:minmax(220px,1fr) 76px}.ticket-internal-entry-panel.is-service-entry .ticket-entry-textareas>textarea:first-child,.ticket-internal-entry-panel.is-service-entry .ticket-mention-editor textarea{min-height:220px}.ticket-entry-internal-note{min-height:76px!important;font-size:11px!important}.ticket-entry-internal-note::placeholder{color:var(--muted-foreground);font-size:11px}.ticket-mention-menu{border:1px solid var(--border);z-index:1200;background:#202024;border-radius:3px;gap:3px;min-width:360px;max-width:420px;max-height:220px;padding:6px;display:grid;position:absolute;bottom:calc(100% + 4px);left:0;overflow-y:auto;box-shadow:0 12px 28px #00000059}.ticket-mention-menu button{color:var(--secondary-foreground);text-align:left;background:0 0;border:0;border-radius:3px;gap:2px;padding:7px;display:grid}.ticket-mention-menu button:hover{background:#60a5fa24}.ticket-mention-menu strong{color:var(--action);font-size:11px;text-decoration:underline}.ticket-mention-menu span{color:var(--muted-foreground);font-size:9px}.ticket-mention-tags{flex-wrap:wrap;gap:6px;display:flex}.ticket-mention-tags span,.ticket-history-mention{color:var(--action);font-weight:700;text-decoration:underline}.ticket-mention-tags span{background:#60a5fa1f;border:1px solid #60a5fa40;border-radius:999px;padding:4px 8px;font-size:10px}.ticket-internal-entry-editor textarea:focus,.ticket-entry-body-editor:focus{border-color:#60a5fac7;box-shadow:0 0 0 3px #60a5fa14}.ticket-editor-mention{color:var(--action);font-weight:700;text-decoration:underline}.ticket-internal-entry-footer{grid-template-columns:minmax(170px,auto) minmax(350px,auto) auto minmax(260px,1fr);align-items:end;gap:18px;padding:10px 12px 14px;display:grid}.ticket-internal-entry-footer:has(.ticket-travel-fields){grid-template-columns:minmax(170px,auto) minmax(350px,auto) minmax(260px,auto) auto minmax(260px,1fr)}.ticket-internal-entry-panel:not(.is-service-entry) .ticket-internal-entry-footer{grid-template-columns:minmax(320px,auto) auto minmax(260px,1fr)}.ticket-internal-entry-panel.is-move-entry .ticket-internal-entry-footer{grid-template-columns:minmax(320px,auto) minmax(360px,auto) auto minmax(180px,1fr)}.ticket-service-type-field{gap:7px;display:grid}.ticket-service-type-field span{color:var(--secondary-foreground);font-size:12px;font-weight:700}.ticket-service-type-field select{background:var(--input);border:1px solid var(--border);color:var(--foreground);border-radius:5px;outline:0;min-height:34px;padding:0 10px;font-size:11px}.ticket-service-type-field select:focus{border-color:#60a5fab8;box-shadow:0 0 0 3px #60a5fa14}.ticket-move-fields{grid-template-columns:170px 190px;align-items:end;gap:9px;display:grid}.ticket-move-fields label{gap:7px;display:grid}.ticket-move-fields span{color:var(--secondary-foreground);font-size:11px;font-weight:700}.ticket-move-fields select{appearance:auto;background:var(--input);border:1px solid var(--border);color:var(--foreground);border-radius:4px;outline:0;height:33px;padding:0 8px;font-size:10px;font-weight:700}.ticket-move-fields select:focus{border-color:#60a5faad;box-shadow:0 0 0 3px #60a5fa14}.ticket-travel-fields{gap:7px;display:grid}.ticket-travel-row{grid-template-columns:54px 52px 28px 52px 22px;align-items:center;gap:6px;display:grid}.ticket-travel-toggle{color:var(--secondary-foreground);cursor:pointer;justify-self:start;align-items:center;gap:7px;font-size:11px;display:inline-flex}.ticket-travel-toggle input{accent-color:var(--action);width:13px;height:13px;margin:0;padding:0}.ticket-travel-fields span,.ticket-travel-fields small{color:var(--secondary-foreground);font-size:11px;font-weight:700}.ticket-travel-row input{background:var(--input);border:1px solid var(--border);color:var(--foreground);border-radius:4px;outline:0;width:52px;min-width:0;height:30px;padding:0 7px;font-size:11px}.ticket-travel-row input:focus{border-color:#60a5fab8;box-shadow:0 0 0 3px #60a5fa14}.ticket-travel-row input:disabled{background:var(--card);color:var(--muted-foreground);cursor:not-allowed;opacity:.62}.ticket-internal-save{background:var(--card);border:1px solid var(--border);color:#fff;border-radius:4px;place-items:center;gap:4px;min-width:68px;min-height:54px;padding:6px 8px;font-size:11px;font-weight:700;transition:border-color .15s,background .15s;display:grid}.ticket-internal-save:hover{background:var(--accent);border-color:#60a5fa9e}.ticket-internal-save:disabled{cursor:wait;opacity:.68}.ticket-internal-save .material-symbols-rounded{color:var(--secondary-foreground);font-size:25px}.ticket-internal-assignment{color:var(--secondary-foreground);justify-self:end;align-items:center;gap:8px;padding-bottom:14px;font-size:12px;display:inline-flex}.ticket-internal-assignment input{accent-color:var(--action)}.ticket-history-panel{border:1px solid var(--border);background:#0e0e0ee6;border-radius:6px;overflow:hidden}.ticket-closure-status{text-align:center;border:1px solid;border-radius:4px;padding:9px 12px;font-size:11px}.ticket-closure-status.is-review{color:#86efac;background:#22c55e17;border-color:#22c55e61}.ticket-closure-status.is-archived{color:var(--danger-text);background:#ef44441a;border-color:#ef44446b}.ticket-history-panel h2{background:var(--secondary);border-bottom:1px solid var(--border);color:var(--foreground);margin:0;padding:11px 14px;font-size:14px}.ticket-history-wrap{overflow-x:auto}.ticket-history-table{border-collapse:collapse;width:100%;min-width:980px}.ticket-history-table th{background:var(--secondary);border-bottom:1px solid var(--border);border-right:1px solid var(--border);color:var(--secondary-foreground);text-align:left;white-space:nowrap;height:34px;padding:0 10px;font-size:12px}.ticket-history-table td{border-right:1px solid var(--border);border-top:1px solid 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button,.ticket-history-related-link{color:var(--action);background:0 0;border:0;margin:3px 0 0;padding:0;font-size:11px;text-decoration:underline;display:block}.ticket-history-related-entry button:hover,.ticket-history-related-link:hover{color:#93c5fd}.ticket-linked-history-page{gap:14px;width:100%;max-width:1500px;margin:0 auto;display:grid}.ticket-linked-history-header{background:var(--card);border:1px solid var(--border);border-radius:6px;justify-content:space-between;align-items:center;padding:12px 14px;display:flex}.ticket-linked-history-header div{gap:3px;display:grid}.ticket-linked-history-header span{color:var(--muted-foreground);font-size:10px}.ticket-linked-history-header h1{color:var(--foreground);margin:0;font-size:16px}.ticket-linked-history-header button{background:var(--secondary);border:1px solid var(--border);color:var(--secondary-foreground);border-radius:4px;align-items:center;gap:5px;min-height:32px;padding:0 10px;display:flex}.ticket-linked-history-header button:hover{border-color:var(--action);color:#fff}.ticket-history-table tr.is-service-history td,.ticket-history-table tr.is-controlled-history td{background:var(--border)}.ticket-history-table tr.is-customer-history td{background:#a855f724;border-color:#a855f73d}.ticket-history-table td.is-billing-mismatch{color:var(--danger-text);background:#ef44442e!important}.ticket-history-billing-time,.ticket-history-service-meta{display:block}.ticket-history-billing-time{font-weight:700}.ticket-history-service-meta{color:#aeb7c5;margin-top:4px;font-size:11px}.ticket-history-table td.is-billing-mismatch .ticket-history-service-meta{color:var(--danger-text)}.ticket-history-table th:last-child,.ticket-history-table td:last-child{border-right:0}.ticket-modal-backdrop{-webkit-backdrop-filter:blur(7px);backdrop-filter:blur(7px);z-index:100;background:#00000073;justify-content:center;align-items:center;padding:28px;display:flex;position:fixed;inset:0}.ticket-modal{border:1px solid var(--border);color:var(--foreground);background:#0e0e0efa;border-radius:8px;width:min(1180px,100%);max-width:1180px;max-height:calc(100vh - 56px);overflow:auto;box-shadow:0 28px 90px #0000009e}.ticket-modal-header{background:var(--card);border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;min-height:58px;padding:0 18px;display:flex}.ticket-modal-header div{gap:2px;display:grid}.ticket-modal-header span{color:var(--muted-foreground);font-size:12px;font-weight:600}.ticket-modal-header strong{color:#fff;font-size:16px}.ticket-modal-close{border:1px solid var(--border);color:var(--secondary-foreground);background:0 0;border-radius:5px;justify-content:center;align-items:center;width:32px;height:32px;transition:border-color .15s,color .15s,background .15s;display:flex}.ticket-modal-close:hover{color:#fff;background:#ef444414;border-color:#ef4444}.ticket-step,.ticket-form{gap:18px;padding:18px;display:grid}.ticket-search-grid{grid-template-columns:repeat(3,minmax(0,1fr)) auto;align-items:end;gap:12px;display:grid}.ticket-search-single{max-width:620px}.ticket-search-single label{gap:8px;display:grid}.ticket-search-single span{color:var(--secondary-foreground);font-size:12px;font-weight:700}.ticket-search-input{background:var(--input);border:1px solid var(--border);border-radius:5px;grid-template-columns:22px 1fr;align-items:center;gap:9px;padding:0 10px;transition:border-color .15s,box-shadow .15s;display:grid}.ticket-search-input:focus-within{border-color:#60a5fab8;box-shadow:0 0 0 3px #60a5fa14}.ticket-search-input .material-symbols-rounded{color:var(--muted-foreground);font-size:20px}.ticket-search-input input{color:var(--foreground);background:0 0;border:0;outline:0;min-height:38px;padding:0}.ticket-search-input input:focus{box-shadow:none!important;border-color:#0000!important}.ticket-search-input input:-webkit-autofill{-webkit-text-fill-color:var(--foreground);box-shadow:0 0 0 1000px var(--input) inset;caret-color:var(--foreground)}.ticket-search-input input:-webkit-autofill:hover{-webkit-text-fill-color:var(--foreground);box-shadow:0 0 0 1000px var(--input) inset;caret-color:var(--foreground)}.ticket-search-input input:-webkit-autofill:focus{-webkit-text-fill-color:var(--foreground);box-shadow:0 0 0 1000px var(--input) inset;caret-color:var(--foreground)}.ticket-search-grid label,.ticket-meta-grid label,.ticket-worktime{gap:7px;display:grid}.ticket-search-grid span,.ticket-meta-grid span,.ticket-worktime span{color:var(--secondary-foreground);font-size:12px;font-weight:700}.ticket-search-grid input,.ticket-meta-grid input,.ticket-meta-grid select,.ticket-editor input,.ticket-editor textarea,.ticket-internal-note textarea,.ticket-service-list,.ticket-assignment-fields select,.ticket-worktime input{background:var(--input);border:1px solid var(--border);color:var(--foreground);border-radius:5px;outline:0;min-height:36px;padding:0 10px;font-size:12px;transition:border-color .15s,box-shadow .15s}.ticket-search-grid input:focus,.ticket-meta-grid input:focus,.ticket-meta-grid select:focus,.ticket-editor input:focus,.ticket-editor textarea:focus,.ticket-internal-note textarea:focus,.ticket-service-list:focus,.ticket-assignment-fields select:focus,.ticket-worktime input:focus{border-color:#60a5fab8;box-shadow:0 0 0 3px #60a5fa14}.ticket-editor input::placeholder,.ticket-editor textarea::placeholder,.ticket-internal-note textarea::placeholder{color:var(--muted-foreground);font-size:12px}.ticket-primary-button,.ticket-secondary-button{border-radius:5px;justify-content:center;align-items:center;gap:8px;min-height:36px;padding:0 14px;font-size:12px;font-weight:800;display:inline-flex}.ticket-primary-button{background:var(--action);border:1px solid 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(max-width:900px){.dashboard-page{height:auto;min-height:100vh;display:block;overflow:visible}.dashboard-header{background:var(--card);z-index:30;display:block;position:sticky;top:0}.dashboard-brand{display:none}.dashboard-header-main{min-height:44px;display:flex}.dashboard-categories{flex:1;padding:0;display:flex;position:static;overflow-x:auto}.dashboard-sidebar-toggle{display:none}.dashboard-category{flex:none;width:auto;height:44px}.dashboard-page.is-sidebar-collapsed .dashboard-category{justify-content:flex-start;gap:12px;padding:0 12px}.dashboard-page.is-sidebar-collapsed .dashboard-category>span{display:inline}.dashboard-user-center{display:none}.dashboard-header-controls{border-bottom:0;flex:none;padding:0 8px}.dashboard-actions{min-height:58px;padding:5px 8px}.dashboard-content{min-height:calc(100vh - 102px);padding:18px 14px 40px;overflow:visible}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important}}